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Card verification (KYC)

Verification is needed only for the USDC Simplecard. You can create and use your Simple wallet without it.

How to get verified

  1. Open the Cards section in the app and start ordering a card.

  2. Enter the phone number linked to your account.

  3. Upload a photo of your identity document: an ID card (both sides), a passport, or an EU residence permit (both sides). Make sure your full name, photo, date of birth, expiry date and document number are clearly visible.

  4. Pass the Proof of Address check. See How to Pass Proof of Address (POA) Verification.

  5. Follow the instructions on the screen to finish.

How long it takes

The review usually takes a few minutes but may take longer in some cases. Once you are approved, your virtual card is activated and appears in the Cards section — that is how you know verification is complete.

Why verification is required

The card is issued by our card issuing partner, which is required by law to verify every cardholder (anti-money laundering and counter-terrorism financing rules). This also protects your account from fraud.

Need help?

If verification fails or you don't receive the SMS code, contact us in the chat.

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